Introduction

Organizations rely on incident management, on-call scheduling, and automation tools to reduce downtime, enhance operational efficiency, and improve response times. PagerDuty has been a dominant player in this space, but rising costs, limited automation, and hidden charges have led businesses to seek better alternatives.

Callgoose SQIBS emerges as a superior alternative with its Unified Automation Platform, Advanced Incident Auto-Remediation, IT Request Automation, and Cost-Effective Pricing. In this blog, we compare PagerDuty with other leading platforms to help you choose the best alternative.

1. Why Consider PagerDuty Alternatives?

While PagerDuty is widely used, businesses are looking for alternatives due to:

✔ Expensive pricing – High price. Each feature pay extra, Costs increase as businesses scale.

✔ Additional charges for features – Incident workflows, advanced analytics, and scheduling come at a high cost.

✔ Complex setup and learning curve – UI and feature configurations take time.

With these concerns in mind, let's compare PagerDuty with other providers and explore why Callgoose SQIBS is the best alternative.

2. Comparing Top PagerDuty Alternatives

2.1 PagerDuty

🔹 Features:

✔ On-call scheduling & incident alerting

✔ Escalation policies

✔ Runbook & Workflow automation with add-ons

✔ Multi-channel alerts – Email, SMS, Phone Calls, Mobile Push, Microsoft Teams, Slack

✔ Integrations with ITSM, DevOps, Security tools

💰 Pricing:

✅ Free Plan : $0 up to 5 users/month

✅ Professional Plan: $21 per user /month

✅ Business Plan: $41 per user/month

✅ Runbook Automation: $125 per user/month+ platform fee

✅Enterprise: Pricing on request

(Additional costs for add-ons like Runbook Automation Self-Hosted, Workflow Automation)

🆚 Why Callgoose SQIBS is Better?

✔ Unified Automation Platform with Incident Auto-Remediation

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than PagerDuty.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ On-Call Scheduling + Advanced Multi-Channel Alerts

✔ Runbook Automation & IT Request Automation

✔ SaaS & Self-Hosted Deployment Options

✅ Free migration assistance for businesses switching from PagerDuty

2.2 Opsgenie (Atlassian)

🔹 Features:

✔ On-call scheduling & alerting

✔ Escalation workflows

✔ Integrations with Atlassian products (Jira, Confluence)

✔ Incident timelines & analytics

✔ Multi-channel notifications

💰 Pricing:

✅ Free Plan: $0 up to 5 users

✅ Essentials Plan: $9.45 per user, per month Billed annually or $11.55 billed monthly

✅ Standard: $19.95 per user, per month Billed annually or $24.15 billed monthly

✅ Enterprise: $31.90 per user, per month Billed annually or $38.5 billed monthly

🆚 Why Callgoose SQIBS is Better?

✔ Opsgenie lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, and Event-Driven Automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Opsgenie.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Callgoose SQIBS supports 30+ languages for global teams, while Opsgenie lacks multi-language capabilities, limiting international usability.

✔ Callgoose SQIBS provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, features unavailable in Opsgenie.

✔ Callgoose SQIBS offers both cloud and self-hosted solutions for better security and compliance, whereas Opsgenie is only cloud-based.

✔ No additional costs for integrations.

✅ Free migration assistance for businesses switching from Opsgenie

2.3 Splunk On-Call (VictorOps)

🔹 Features:

✔ On-call scheduling & rotations

✔ Incident alerts & timeline visibility

✔ Integrations with monitoring tools

✔Mobile Alerts & Notifications

💰 Pricing:

✅ Standard Plan: $5 per user, per month, billed annually (Up to 10 seats)

🆚 Why Callgoose SQIBS is Better?

✔ Splunk On-Call lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Splunk On-Call.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔Callgoose SQIBS supports 30+ languages, making it ideal for global teams, while Splunk On-Call lacks multi-language capabilities.

✔Callgoose SQIBS offers both cloud (SaaS) and self-hosted solutions, whereas Splunk On-Call is only available as a cloud-based service (SaaS).

✔ Better pricing with no hidden costs

✔ More integrations and support for third-party tools

✅ Free migration assistance for businesses switching from Splunk On-Call

2.4 xMatters

🔹 Features:

✔ Incident management & alerting

✔ On-call scheduling

✔ Event-triggered workflows

✔ DevOps & ITSM integrations

💰 Pricing:

✅ Free Plan : $0 Up to 10 users

✅ Starter Plan: $9/user/month

✅ Base Plan: $39/user/month

✅ Advanced Plan: Pricing on request

🆚 Why Callgoose SQIBS is Better?

✔ xMatters lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than xMatters.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ More advanced automation features (Runbook & Incident Auto-remediation, Event-Driven Automation and IT request automation)

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than xMatters.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Flexible pricing and no restrictions on automation workflows

✔ 30+ Languages in 200+ countries and multi-channel alerts with global support

✔Hassle-Free Migration

✅ Free migration assistance for businesses switching from xMatters

2.5 Squadcast

🔹 Features:

✔ On-call scheduling

✔ Incident alerting & routing

✔ Post-mortem analytics

💰 Pricing:

✅ Pro Plan: $9/user/month

✅ Premium Plan: $16 per user / month Billed Annually

✅ Enterprise Plan: $21 per user / month Billed Annually

🆚 Why Callgoose SQIBS is Better?

✔ Squadcast lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Squadcast.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Seamless integrations with ITSM, DevOps, Cloud, and Security tools

✔ More flexible deployment options (Self-Hosted & SaaS)

✔Callgoose SQIBS supports both cloud-based and self-hosted solutions, whereas Squadcast is only available as a cloud-based service (SaaS).

✅ Free migration assistance for businesses switching from Squadcast

2.6 Zenduty

🔹 Features:

✔ On-call scheduling & rotations

✔ Incident alerting

✔ Incident analytics

💰 Pricing:

✅ Free Plan: $0 PER USER PER MONTH

✅ Starter : $5 PER USER PER MONTH

✅ Growth : $14 PER USER PER MONTH

✅ Enterprise : $21 PER USER PER MONTH

🆚 Why Callgoose SQIBS is Better?

✔ Zenduty lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Zenduty.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔Callgoose SQIBS offers IVR notifications, dedicated caller IDs, and tag-based maintenance modes, which are unavailable in Zenduty.

✔ No hidden fees, better pricing model

✔ Multi-channel alerting with global support

✅ Free migration assistance for businesses switching from Zenduty

2.7 AlertOps

🔹 Features:

✔ On-call scheduling & rotations

✔ Incident alerting

✔ Incident analytics

💰 Pricing:

✅ Starter: $0 PER MONTH

✅ Standard: $8 PER USER PER MONTH

✅ Premium: $18 PER USER PER MONTH

✅ Enterprise: $28 PER USER PER MONTH

🆚 Why Callgoose SQIBS is Better?

✔ AlertOps lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than AlertOps.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Exclusive Features: IVR notifications, dedicated caller IDs, and tag-based maintenance modes unavailable in AlertOps.

✔ No hidden fees, better pricing model compared to AlertOps’ per-user charges.

✔ Multi-channel alerting with global support, ensuring real-time communication across platforms.

✅ Free migration assistance for businesses switching from AlertOps

2.8 Incident.io

🔹 Features:

• ✔ On-call scheduling & rotations
• ✔ Incident alerting
• ✔ Slack-native incident response
• ✔ AI-enhanced workflows
• ✔ Status pages
• ✔ Advanced insights
• ✔ Post-incident reviews
• ✔ Private incidents & policies

💰 Pricing:

• ✅ Basic: $0 per month for up to 5 users
• ✅ Team: $15 per user per month
• ✅ Pro: $25 per user per month
• ✅ Enterprise: Custom pricing

🆚 Why Callgoose SQIBS is Better?

• ✔ Comprehensive Automation: Callgoose SQIBS offers end-to-end incident auto-remediation and workflow automation, streamlining response processes beyond Incident.io's capabilities.
• ✔ Incident.io lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.
• ✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Incident.io.
• ✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.
• ✔ Exclusive Features: Provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, enhancing communication and maintenance workflows, which are not available in Incident.io.
• ✔ Transparent Pricing: Offers affordable pricing with no hidden fees, ensuring cost-effectiveness for organizations of all sizes, unlike Incident.io's per-user pricing model.
• ✔ Multi-Channel Alerting: Supports global teams with multi-channel alerting, ensuring timely notifications across various platforms, whereas Incident.io primarily focuses on Slack integration.
• ✅ Free migration assistance for businesses switching from Incident.io

2.9 Better Stack

🔹 Features:

✔ Uptime monitoring

✔ Incident management & on-call scheduling

✔ Status pages

✔ Incident silencing

✔ Slack-based incident management

✔ Log management

✔ Infrastructure monitoring

✔ Observability dashboards

💰 Pricing:

✅ Free Plan: $0 per month

✅ Pay-as-you-go: Starting at $29 per month

🆚 Why Callgoose SQIBS is Better?

✔ Comprehensive Automation – Callgoose SQIBS offers end-to-end Incident Auto-Remediation & Workflow Automation, surpassing Better Stack's capabilities.

✔ Better Stack lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Better Stack.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Exclusive Features – Provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, enhancing communication and maintenance workflows, which are unavailable in Better Stack.

✔ Transparent Pricing – No hidden fees, ensuring cost-effectiveness compared to Better Stack’s pay-as-you-go pricing.

✔ Multi-Channel Alerting – Supports global teams with multi-channel alerting, ensuring timely notifications across various platforms, while Better Stack primarily focuses on Slack integration.

✔ Flexible Deployment – Supports both cloud-based and self-hosted solutions, offering more flexibility than Better Stack’s cloud-only deployment.

✅ Free migration assistance for businesses switching from Better Stack.

2.10 Grafana OnCall

🔹 Features:

✔ On-call scheduling & rotations

✔ Incident alerting

✔ Slack, Telegram, voice, and SMS alerting

✔ Automatic escalations with flexible routing

✔ Centralized incident view within Grafana UI

✔ Automatic alert grouping

✔ Integrations with Datadog, New Relic, AWS SNS, and more

💰 Pricing:

✅ Free Plan: $0 for up to 3 active users per month

✅ Pro Plan: $20 per active user per month

✅ Advanced Plan: Custom pricing for enterprise needs

🆚 Why Callgoose SQIBS is Better?

✔ Comprehensive Automation – Callgoose SQIBS offers end-to-end Incident Auto-Remediation & Workflow Automation, surpassing Grafana OnCall’s capabilities.

✔ Grafana OnCall lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Grafana OnCall.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Exclusive Features – Provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, enhancing communication and maintenance workflows, which are unavailable in Grafana OnCall.

✔ Transparent Pricing – No hidden fees, ensuring cost-effectiveness compared to Grafana OnCall’s per-user pricing model.

✔ Multi-Channel Alerting – Supports global teams with multi-channel alerting, ensuring timely notifications across various platforms, while Grafana OnCall primarily focuses on Slack and Telegram integrations.

✔ Flexible Deployment – Supports both cloud-based and self-hosted solutions, offering more flexibility than Grafana OnCall’s cloud-centric deployment.

✅ Free migration assistance for businesses switching from Grafana OnCall.

2.11 BigPanda

🔹 Features:

• ✔ AI-powered event correlation and automation
• ✔ Incident management with contextual insights
• ✔ Integration with various monitoring and observability tools
• ✔ Scalability for large IT operations
• ✔ Professional services for implementation and training

💰 Pricing:

• Note: BigPanda does not publicly disclose its pricing. For detailed pricing information, it's recommended to contact BigPanda directly through their official website.

🆚 Why Callgoose SQIBS is Better?

✔Transparent Pricing – Callgoose SQIBS offers clear and affordable plans with no hidden charges, ensuring cost-effectiveness.

✔ BigPanda lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than BigPanda.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Exclusive Features – Provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, enhancing communication and maintenance workflows.

✔ Multi-Channel Alerting – Supports global teams with multi-channel alerting, ensuring timely notifications across various platforms.

✔ Flexible Deployment – Offers both cloud-based (SaaS) and self-hosted solutions, providing more flexibility compared to BigPanda's cloud-centric approach.

✅ Free migration assistance for businesses switching from BigPanda

2.12 FireHydrant

🔹 Features:

✔ Automated Runbooks – Streamline incident response with predefined workflows.

✔ Service Catalog – Comprehensive visibility into services and dependencies.

✔ AI-Enriched Incident Management – Enhance response efficiency with AI-driven insights.

✔ Modern On-Call Scheduling – Flexible, team-based scheduling and alerting.

✔ Incident Retrospectives – Analyze incidents to drive continuous improvement.

💰 Pricing:

✅ Free Trial – 14-day access to all features.

✅ Platform Pro – Starting at $9,600 per year.

✅ Enterprise Plan – Custom pricing tailored to organizational needs.

🆚 Why Callgoose SQIBS is Better?

✔ Comprehensive Automation – Callgoose SQIBS offers end-to-end incident auto-remediation & workflow automation, surpassing FireHydrant’s automation capabilities.

✔ FireHydrant lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than FireHydrant.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Exclusive Features – Callgoose SQIBS provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, which are unavailable in FireHydrant.

✔ Transparent Pricing – No hidden fees, making Callgoose SQIBS a cost-effective solution compared to FireHydrant's higher pricing.

✔ Multi-Channel Alerting – Supports global teams with SMS, phone calls, emails, and push notifications, ensuring timely alerts.

✔ Flexible Deployment – Callgoose SQIBS provides both cloud-based & self-hosted solutions, offering more flexibility than FireHydrant’s cloud-only approach.

✅ Free migration assistance for businesses switching from FireHydrant

2.13 Moogsoft

🔹 Features:

✔ AI-driven incident detection

✔ Noise reduction & event correlation

✔ Root cause analysis

✔ Workflow automation

🆚 Why Callgoose SQIBS is Better?

✔ Advanced Automation – Callgoose SQIBS offers full Incident Auto-Remediation & Workflow Automation, while Moogsoft lacks comprehensive automation.

✔ Moogsoft lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than Moogsoft.

✔ Automation in Every Paid Plan – Unlike competitors that charge extra for automation, all paid Callgoose SQIBS plans include automation at no additional cost.

✔ Exclusive Features – IVR notifications, dedicated caller IDs, and tag-based maintenance modes are available in Callgoose SQIBS but missing in Moogsoft.

✔ Transparent Pricing – No hidden fees; Callgoose SQIBS provides a more cost-effective pricing model compared to Moogsoft.

✔ Multi-Channel Alerting – Supports SMS, calls, email, and push notifications globally, unlike Moogsoft's limited notification options.

✔ Flexible Deployment – Offers both cloud and on-premise solutions, while Moogsoft is cloud-only.

✅ Free migration assistance for businesses switching from Moogsoft

2.14 ServiceNow Observability

🔹 Features:

• Critical Signal Aggregation
• Unified Performance View
• Extensible Data Integration
• Service-Oriented View

💰 Pricing:

ServiceNow's official website does not publicly display detailed pricing information for their Observability solutions.

🆚 Why Callgoose SQIBS is Better?

✔ Advanced Automation: Offers end-to-end Incident Auto-Remediation & Workflow Automation, enhancing operational efficiency.

✔ ServiceNow Observability lacks built-in automation – Callgoose SQIBS offers Incident Auto-Remediation, Runbook Automation, Event-Driven Automation and IT request automation.

✔ No Hidden Fees – Transparent & Affordable Pricing. Lower Price than ServiceNow Observability.

✔ Comprehensive Notification System: Provides IVR notifications, dedicated caller IDs, and tag-based maintenance modes, features not available in ServiceNow Observability.

✔ Transparent and Affordable Pricing: No hidden fees with flexible pricing plans, making it cost-effective compared to competitors.

✔ Multi-Channel Alerting: Supports a global incident alert system, ensuring reliable communication across various channels.

✅ Free migration assistance for businesses switching from ServiceNow Observability

3. Why Callgoose SQIBS is the Best Choice

Compared to PagerDuty and other competitors, Callgoose SQIBS offers:

✔ Unified Automation Platform – More than just Incident management and on-call management

✔ Lower Costs & Transparent Pricing, No extra costs for automation – No hidden charges

✔ Seamless Integrations – ITSM, DevOps, Cloud, Security tools or any software or tools

✔ Multi-Channel Alerts – Phone Calls, SMS, Push Notifications, Slack, Teams

✔ Self-Hosted & SaaS Deployment – Flexibility for businesses

✔ Global Support in 30+ Languages across 200+ Countries

✅ Free migration assistance for businesses switching from any competitors

🚀 Migrate to Callgoose SQIBS & Automate IT Operations Effortlessly!

👉 Book a Free Demo

Final Thoughts

If you're searching for the best alternative to PagerDuty, Callgoose SQIBS is the top choice, offering:

✔ Better automation capabilities

✔ More affordable pricing

✔ Stronger multi-channel alerting

✔ Self-hosted & SaaS flexibility

💡 Why pay more for fewer features?

💡 Why struggle with limited automation?

💡 Why settle for high-cost tools?

🚀 Migrate to Callgoose SQIBS & Transform Your IT Operations Today!

👉 Get Started Today

If you're managing critical IT systems or have customer-facing platforms, Callgoose SQIBS is a game-changer! 💡 It’s designed to quickly fix issues, reduce downtime, and boost your support team’s productivity.

Callgoose SQIBS is a cutting-edge automation platform designed to elevate your organization's resilience, reliability, and operational efficiency. With powerful On-Call scheduling, real-time Incident Management, and Incident Response capabilities, it ensures your systems are always on and responsive. Whether you need Process Automation, Runbook Automation, Incident Auto-remediation, IT request automation, or Event-Driven Automation, Callgoose SQIBS empowers you with comprehensive solutions. Stay connected and in control with notifications via Mobile App (Android, iPhone), Email, SMS, Phone Calls in over 30+ languages across 200+ countries, and seamless integrations with Slack & Microsoft Teams. Empower your team to Trigger, Acknowledge, Resolve Incidents and Run Automation Workflow directly from Slack & Microsoft Teams. 

Check out these videos to see how it works:

• Watch our quick 30-second video: Video1 Video2

• What is Callgoose SQIBS?: Watch Here

• Process Automation: Watch Here

• Runbook Automation: Watch Here

Additionally, here is a helpful blog post on 

   • why businesses choose Callgoose SQIBS: Why Business Need to Choose Callgoose SQIBS

   • Transforming Business Operations with Callgoose SQIBS - Incident Management & Automation Platform

   • How Callgoose SQIBS Automation Platform Enhances Efficiency

   • Use Cases Industry Sector-wise

   • Solutions – By Functionality

Ready to Transform Your Incident Response?

See Callgoose SQIBS in action by exploring our website visit www.callgoose.com, or book a demo to discover how Callgoose SQIBS can optimize your workflows and boost your team’s productivity.

Let’s Talk! Reach out to us today to learn more or get personalized support.

Take the next step toward seamless automation and efficiency. We’re here to assist you every step of the way.

Take Control of Incidents – Anytime, Anywhere!

Looking forward to connecting with you!