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Callgoose SQIBS Advanced Automation: Building Intelligent Workflows and Auto-Remediation

14 December 2024 | Tony Philip

5 Minute Read


Course Name:


Callgoose SQIBS Advanced Automation: Building Intelligent Workflows and Auto-Remediation


Course Objectives:


   • Explore advanced features of the Callgoose SQIBS Automation Platform.

   • Learn to design and deploy sophisticated automation workflows.

   • Master incident auto-remediation and event-driven automation strategies.


Curriculum:


1. Advanced Incident Workflow Management

2. Out-of-the-Box Integration

3. Profiles Overview and Management

4. Action Types

5. Automation Workflow Creation

6. Prometheus Integration

7. Custom Automation Deployment

8. Best Practices for Automation Design

9. Hands-On Lab

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CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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