CALLGOOSE
TRAINING
14 December 2024 | Tony Philip
5 Minute Read
Callgoose SQIBS Essentials: Mastering Incident Management and Automation Basics
• Provide an introduction to the Callgoose SQIBS platform and its capabilities.
• Cover the fundamentals of incident management and automation workflows.
• Teach participants how to navigate and manage the Callgoose platform effectively.
1. Introduction to Callgoose Platform
2. Callgoose SQIBS Platform Overview
3. Single Sign-On (SSO) Integration
4. Teams and User Management
5. Escalation Policies
6. Service Integration
7. Incident Management
8. On-Call Scheduling and Shifts
9. API Management
10. Logs and Webhooks
11. Integrations with Communication Tools
12. Reporting
13. User Preferences and Profiles
14. Basics of Automation
CALLGOOSE
SQIBS
Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on
Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications
Callgoose providing the Plans with Unique features and advanced features for every business needs at the most affordable price.
Unique Features